About the Office of Import Surveillance
CPSC’s Office of Import Surveillance (EXIS) works closely with U.S. Customs and Border Protection (CBP) to identify and examine imported shipments of consumer products. As part of this effort, EXIS has co-located investigators at ports of entry who work side-by-side with CBP staff. EXIS also works to educate importers, manufacturers, and Customs brokers on CPSC’s standards and procedures.
CPSC Import Shipment Tracking Tool
Using this tool will allow you to see your shipment's status and the remaining time left for CPSC to review the shipment.
e-Commerce Assessment
The Office of Import Surveillance conducted an e-Commerce Assessment to forecast e-Commerce trends, understand the agency’s current capabilities relative to e-Commerce, and identify other stakeholder practices (including U.S. government agencies, foreign governments, and industry).
Violations
CPSC issues a Notice of Violation when there is a violation of a mandatory standard. These notices advise companies of the violation and of the nature of the necessary corrective action, which may include a recall, stop sale, or correction of production.
U.S. Government Notification Messaging at Import
This document describes CPSC’s participation in One U.S. Government Notification Messaging at Import.
Guidance to Industry on CPSC ACE DIS Use
The following guidance is to be referenced when documents are being asked to be provided on a shipment at the time of importation. It provides clear instructions to be sure that CPSC staff can retrieve documents out of the ACE DIS system.