About the Office of Import Surveillance


CPSC’s Office of Import Surveillance (EXIS) works closely with U.S. Customs and Border Protection (CBP) to identify and examine imported shipments of consumer products. As part of this effort, EXIS has co-located investigators at ports of entry who work side-by-side with CBP staff. EXIS also works to educate importers, manufacturers, and Customs brokers on CPSC’s standards and procedures.

Director: James Joholske, jjoholske@cpsc.gov, 301-504-7527

Deputy Director: Sabrina Keller, skeller@cpsc.gov, 301-504-7697


CPSC issues Letters of Advice when there is a violation of a mandatory standard. These letters advise companies of the violation and of the nature of the necessary corrective action, which may include a recall, stop sale, or correction of production.

View the Letters of Advice

One U.S. Government Notification Messaging at Import

This document describes CPSC’s participation in One U.S. Government Notification Messaging at Import

eFiling Initiative

CPSC created the eFiling Alpha Pilot to support the strategic objective of increasing the Commission’s import targeting capabilities.
Summary report: eFiling Alpha Pilot Assessment and CPSC Staff’s Recommendations for eFiling Beta Pilot Staff Report

CPSC conducted an eFiling Certificate of Compliance Study to assess the correlation, if any, between the timing and availability of a Certificate of Compliance, the data provided on a certificate, and the violation rate in imported finished products.
eFiling Certificate of Compliance Study Assessment – August 28, 2018

Frequently Asked Import Questions

CPSC Detention of Products at Import