Skip to main content

CPSC, Madrigal Announce Recall of Subwoofers

Name of Product:
Subwoofers
Hazard:

A screw inside of the subwoofer can cause a high voltage short, which could cause a severe injury to consumers through an electric shock.

Remedy:
Repair
Recall Date:
December 26, 2002
Units:

About 1,300

Consumer Contact

Consumers should immediately contact the dealer from whom the subwoofer was purchased or Madrigal at (800) 424-8043 between 9 a.m. and 5 p.m. ET Monday through Friday to receive a free repair and new computer software. Consumers also can visit the company's website at www.revelspeakers.com.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Madrigal Audio Laboratories, Inc., of Middletown, Conn., is voluntarily recalling about 1,300 subwoofer speakers. A screw inside of the subwoofer can cause a high voltage short, which could cause a severe injury to consumers through an electric shock.

Madrigal has received one report of electric shock; though, no injuries have been reported.

The recalled Revel B-15 subwoofers have an outer cabinet with a black or gray speaker grill on the front and are about 20 inches in width, height, and depth. The brand name "Revel" is printed on the bottom left of the rear panel and "PERFORMA B15 SUBWOOFER" is printed on the bottom right. The 1000W subwoofers were made in the United States.

Specialty audio dealers sold the subwoofers nationwide and in Puerto Rico from January 2001 through October 2002 for about $3,000.

Consumers should not touch the rear panel, use the power switch, or remove the power cord or any connections from the back of the unit until it is repaired. Consumers should immediately contact the dealer from whom the subwoofer was purchased or Madrigal at (800) 424-8043 between 9 a.m. and 5 p.m. ET Monday through Friday to receive a free repair and new computer software. Consumers also can visit the company's website at www.revelspeakers.com.

Remedy:

Consumers should not touch the rear panel, use the power switch, or remove the power cord or any connections from the back of the unit until it is repaired. 

Incidents/Injuries:

Madrigal has received one report of electric shock; though, no injuries have been reported.

Sold At:
Specialty audio dealers sold the subwoofers nationwide and in Puerto Rico from January 2001 through October 2002 for about $3,000.
Manufactured In:
United States
Recall number:
03-062

请注意:各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product