Whirlpool Recalls Jenn-Air Wall Ovens Due to Risk of Burns

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Recall date: July 29, 2015
Recall number: 15-200
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  • Extendable roller rack with handle (top)

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    Extendable roller rack with handle (top)

  • Single Wall Oven

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    Single Wall Oven

  • Double Wall Oven

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    Double Wall Oven

  • Combination Microwave Wall Oven

    4 of 4 photos

    Combination Microwave Wall Oven

Recall Summary

Name of product:

Jenn-Air Single, Double Wall Ovens and Combination Microwave/Wall Ovens

Hazard:

The extendable roller rack can unexpectedly disengage when fully extended, posing a risk of burns to consumers.

Consumer Contact:

Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.

Report an Incident Involving this Product

Recall Details

In conjunction with

Health Canada Logo
Units

About 33,000 (in addition, 8,000 were sold in Canada)

Description

This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have models numbers that begin with JJW2, JJW3 JMW2 or JMW3 and a serial number beginning with a D or F.  A complete list of model and serial numbers included in this recall is on the firm’s website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.

Incidents/Injuries

Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.

Remedy

Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.

Sold at

Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.

Manufacturer(s)

Whirlpool Corporation, of Benton Harbor, Mich.

Manufactured in

United States

  • Extendable roller rack with handle (top)

  • Single Wall Oven

  • Double Wall Oven

  • Combination Microwave Wall Oven