Scott, Trek Recall Bicycles with SR Suntour Front Forks Due to Crash Hazard

Front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles can break.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: June 25, 2014
Recall number: 14-215
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  • Scott Sportster 10 Men and Sportster 10 Solution

    1 of 16 photos

    Scott Sportster 10 Men and Sportster 10 Solution

  • Scott Sportster 25 Men and Sportster 25 Solution Men

    2 of 16 photos

    Scott Sportster 25 Men and Sportster 25 Solution Men

  • Scott Sportster 30 Men and Sportster 30 Solution

    3 of 16 photos

    Scott Sportster 30 Men and Sportster 30 Solution

  • Men’s Scott Sportster 55 Men and 55 Lady

    4 of 16 photos

    Men’s Scott Sportster 55 Men and 55 Lady

  • Scott Sportster X30 Men and X30 Solution Men

    5 of 16 photos

    Scott Sportster X30 Men and X30 Solution Men

  • Scott Sportster X40 Men

    6 of 16 photos

    Scott Sportster X40 Men

  • Scott Sportster X50 Men and X50 Lady

    7 of 16 photos

    Scott Sportster X50 Men and X50 Lady

  • Trek 8.3 DS and 8.4 DS

    8 of 16 photos

    Trek 8.3 DS and 8.4 DS

  • Trek 8.5 DS and 8.6 DS

    9 of 16 photos

    Trek 8.5 DS and 8.6 DS

  • Trek Cali

    10 of 16 photos

    Trek Cali

  • Trek Marlin and Marlin SS

    11 of 16 photos

    Trek Marlin and Marlin SS

  • Trek Montare

    12 of 16 photos

    Trek Montare

  • Trek Neko SL

    13 of 16 photos

    Trek Neko SL

  • Trek Utopia

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    Trek Utopia

  • Trek Wahoo

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    Trek Wahoo

  • Trek model name and serial number locations

    16 of 16 photos

    Trek model name and serial number locations

Recall Summary

Name of product:

SR Suntour forks on model year 2011 through 2013 Scott and Trek bicycles

Hazard:

The front fork can break, posing a crash hazard.

Consumer Contact:

Scott USA toll-free at (888) 607-8365, ext. 2012, from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.scott-sports.com and click on Safety and Recalls at the bottom of the page for more information. Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on the Get Support button at the bottom of the page, then click on Safety & Recalls under Owner Resources for more information.

Report an Incident Involving this Product

Recall Details

Units

About 5,200 forks on Scott bicycles and about 120,000 forks on Trek bicycles

Description

This recall involves SR Suntour front forks on 13 models of Scott and 11 models of Trek 2011, 2012 and 2013 bicycles.

 

Recalled Scott bicycles have 700c wheels, disc brakes and one of the following Suntour front fork models: NEX or NCX. Bicycle model names and numbers are on the main frame of each bicycle in a location that varies by model. The model year can be identified by the color scheme of the bicycle frame. The fork’s model name is printed on the outer sides of the fork. 

 

The following Scott bicycles with Suntour forks are being recalled:

 

Model Name(s)

Model Year(s) and Color

SR Suntour Fork

Sportster 10 Men

2011 (black/white/gold)

NCX

Sportster 10 Solution

2011 (black/white/gold)

NCX

Sportster 25 Men

2011 (white/brown/black)

NCX

Sportster 25 Solution

2011 (white/red/orange)

NCX

Sportster 30 Men

2011 (grey/white)

2012 (white/black/grey/gold)

NEX

Sportster 30 Solution

2011 (black/white/grey)

NEX

Sportster 55 Lady 

2011 (black/white/gold) 2012 (white/purple)

NEX

Sportster 55 Men

2011 (black/white/orange)

NEX

Sportster X30 Men

2013 (black/white/grey/red)

NEX

Sportster X30 Solution

2013 (black/blue/grey)

NEX

Sportster X40 Men

2013 (black/white/blue)

NEX

Sportster X50 Men

2013 (grey/white/black)

NEX

Sportster X50 Lady

2013 (white/grey)

NEX

 

Recalled Trek bicycles have disc brakes and one of the following Suntour front fork models: NEX, NRX (with IS mounts), XCM (on bicycles with 29-inch wheels) or XCT (on bicycles with 29-inch wheels). Bicycle model names and numbers are on the top tube near the seat tube or near the head tube. Bicycles with a serial number ending in F, G or H should be taken to the dealer for inspection. The serial number is on the frame of the bicycle under the bottom bracket. The fork’s model name is printed on the outer sides of the fork. 

 

The following Trek bicycles with Suntour forks are being recalled:

 

Model Name(s)

Model Year(s)

SR Suntour Fork

8.3 DS

2012 and 2013

NEX

8.4 DS

2012 and 2013

NRX

8.5 DS

2012 and 2013

NRX

8.6 DS

2013

NRX

Cali

2013

XCM

Marlin and Marlin SS

2011

XCT

Marlin

2012 and 2013

XCM

Marlin SS

2012

XCM

Montare

2011

NRX

Neko SL

2012 and 2013

NRX

Utopia

2011

NRX

Wahoo

2011

XCM

Wahoo

2012 and 2013

XCT


Incidents/Injuries

Scott has received one report of a broken SR Suntour fork. No injuries were reported. Trek has received 28 reports of broken forks. Five injuries have been reported, including minor bruises, a separated shoulder and broken bones.

Remedy

Consumers should immediately stop using the recalled bicycles. Consumers with recalled Scott bicycles should take them to an authorized Scott dealer for a free repair of the NEX model or a free replacement lower fork for the NCX model. Consumers with recalled Trek bicycles should take them to an authorized Trek dealer for a free repair of NEX, XCM and XCT models or a free replacement of the NRX model.

Sold at

Bicycle stores nationwide from October 2010 to November 2013 for between $450 and $1,100 for Scott bicycles and from May 2010 to June 2014 for between $600 and $1,370 for Trek bicycles.

Importer

Scott USA Inc. of Ketchum, Idaho and Trek Bicycle Corp., of Waterloo, Wis.

Manufactured in

China and Taiwan

  • Scott Sportster 10 Men and Sportster 10 Solution

  • Scott Sportster 25 Men and Sportster 25 Solution Men

  • Scott Sportster 30 Men and Sportster 30 Solution

  • Men’s Scott Sportster 55 Men and 55 Lady

  • Scott Sportster X30 Men and X30 Solution Men

  • Scott Sportster X40 Men

  • Scott Sportster X50 Men and X50 Lady

  • Trek 8.3 DS and 8.4 DS

  • Trek 8.5 DS and 8.6 DS

  • Trek Cali

  • Trek Marlin and Marlin SS

  • Trek Montare

  • Trek Neko SL

  • Trek Utopia

  • Trek Wahoo

  • Trek model name and serial number locations