Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings

Coaire and Quietside brand gas water heaters can overheat.

Recall date: November 13, 2014
Recall number: 15-026
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  • Coaire tankless gas water heater

    1 of 2 photos

    Coaire tankless gas water heater

  • Quietside tankless gas water heater

    2 of 2 photos

    Quietside tankless gas water heater

Recall Summary

Name of product:

Tankless gas water heaters

Hazard:

The water heaters can overheat, posing a fire hazard.

Consumer Contact:

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on “Product Recall” for more information. 

Report an Incident Involving this Product

Recall Details

In conjunction with

Units

About 29,000 in the United States and 2,200 in Canada

Description

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words “S-Line Condensing” are on the top front and brand names “Coaire” or “Quietside” are on the bottom front of the recalled water heaters.

Incidents/Injuries

Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage.  No injuries have been reported. 

Remedy

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Sold at

Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.

Manufacturer

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea

Importer

Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)

Manufactured in

Korea

  • Coaire tankless gas water heater

  • Quietside tankless gas water heater