White House | Black Market Women's Shoes Recalled by Impo International Due to Fall Hazard

The heels on the Versailles and Lourdes model shoes can become unstable.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: March 12, 2013
Recall number: 13-138
  • 1 of 2 photos

    Recalled White House | Black Market Versailles shoes

  • 2 of 2 photos

    Recalled White House | Black Market Lourdes shoes

Recall Summary

Name of product:

Women's high-heel shoes


The heels on the shoes can become unstable, posing a fall hazard.

Consumer Contact:

White House | Black Market, toll-free at (877) 948-2525 anytime, email customerservice@whitehouseblackmarket.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.

Report an Incident Involving this Product

Recall Details


About 13,500


This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.


None reported


Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

Sold exclusively at

White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.


Impo International LLC, of Santa Maria, Calif.


Baoding Footwear Co. Ltd., of China

Manufactured in


  • Recalled White House | Black Market Versailles shoes

  • Recalled White House | Black Market Lourdes shoes