GU Hardware Recalls Window Fittings Due to Injury Hazard

The tilt-turn stay arm and side-hung sash hinge adjustable window fittings can break. This can cause the window to fall.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: November 28, 2012
Recall number: 13-050
  • Tilt-turn stay arms

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    Tilt-turn stay arms

Recall Summary

Name of product:

Window Fittings: Tilt-turn Stay Arms and Side-hung Sash Hinges


The window fittings can break. This can cause the window to fall, posing an injury hazard to consumers.

Consumer Contact:

For additional information, contact GU Hardware toll-free at (855) 355-8810 from 7:30 a.m. to 12 p.m. and frp, 1 p.m. to 4:30 p.m. ET Monday through Thursday; and from 7:30 a.m. to 12 p.m. and from 1 p.m. to 2 p.m. ET Friday, or visit the firm's website at

Report an Incident Involving this Product

Recall Details


About 5,000


This recall involves tilt-turn stay arm and side-hung sash hinge adjustable window fittings. They are used to attach a window to a frame and primarily sold for use in commercial buildings. The fittings have clamps, locking pins and stainless steel springs. "G-U" and the component number are stamped at the ends of the fitting. The recalled G-U Hardware window fittings have the following model names, and model and component numbers:


Window FittingModel NameModel NumberComponent Number
Side-hung sash hinge Jet AK8 6-31064-00-0-1 9-31209
Tilt-turn stay arm Jet AK8 30 K-15805-00-0-1 9-31209
Jet AK8 50 K-15806-00-0-1 9-31208
Jet AK8 90 K-15807-00-0-1 9-31208

G-U Hardware has received two reports from the Far East of windows falling, including one report of a broken thumb. There have been no incidents reported in the U.S.


Contact G-U Hardware to arrange for the free replacement and installation of new window fittings.

Sold at

G-U Hardware sold the recalled window fittings directly to hardware wholesalers and window manufacturers nationwide from October 2002 to December 2011 for between $7 and $26.


G-U Hardware, Inc., of Newport News, Va.


G-U Yapi of Turkey

Manufactured in


  • Tilt-turn stay arms