Bluworld/Nu-Flame Recalls Wall Mounted Fireplaces Due to Fire and Burn Hazard

The fuel cup can be ejected from Vivo and Vivido fireplaces because of spilling fuel.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: March 13, 2013
Recall number: 13-729
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  • Nu-Flame Vivo NF-W4VIO

    1 of 2 photos

    Nu-Flame Vivo NF-W4VIO

  • Nu-Flame Vivido NF-W3VIO

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    Nu-Flame Vivido NF-W3VIO

Recall Summary

Name of product:

Nu-Flame Vivo and Vivido wall mounted fireplaces

Hazard:

Overfilling or spilling fuel while attempting to refill fireplace fuel cups while in place can lead to the fuel cup being ejected from the fireplace, posing a fire or burn hazard to the user, bystanders or items nearby.

Consumer Contact:

Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.

Report an Incident Involving this Product

Recall Details

Description

The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20-inches in height. The Vivo NF-W4VIO model measures about 39-inches in width and the Vivido NF-W3VIO model fireplace measures 26-inches in width. The model number is printed on the product packaging.

Incidents/Injuries

The firm has received two reports of property damage to clothing, bedding and a pet bed. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.

Sold at

On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.

Importer

Bluworld/Nu-Flame, of Orlando, Fla.

Manufactured in

China

  • Nu-Flame Vivo NF-W4VIO

  • Nu-Flame Vivido NF-W3VIO