產品名稱:
VIVO MOUNT-PLAY5 speaker wall mounts
Hazard:

The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders

補救措施:
Refund
Replace
Repair
產品召回日期:
七月 16, 2019
產品件數:
About 2,400
消費者聯絡點:

VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.

產品召回細節

Description:

This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide. 

 
補救措施:

Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund. 

事故/受傷:

VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.

在哪兒銷售:

Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.

Manufacturer(s):

Lumi Legend Corp., of China

進口商:

VIVO, of Goodfield, Ill.

Distributor(s):

VIVO, of Goodfield, Ill.

生產地:
China
產品召回號碼:
19-167
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.