產品名稱:
Batteries in refurbished cellphones
Hazard:

The cellphone battery can overheat, posing fire and burn hazards.

補救措施:
Replace
產品召回日期:
八月 16, 2017
產品件數:
About 10,200 batteries
消費者聯絡點:

FedEx Supply Chain at 800-338-0163 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.exchangemybattery.com for more information.

產品召回細節

Description:

This recall involves batteries placed into refurbished AT&T Samsung Galaxy Note 4 cellphones by FedEx Supply Chain and distributed as replacement phones through AT&T’s Insurance program only. FedEx and Samsung have determined that some of the recalled batteries are counterfeit and show anomalies that can lead the batteries to overheat. The batteries are non-OEM, which means they were not supplied as original equipment by the phone’s manufacturer, Samsung.

 
補救措施:

Consumers should immediately stop using the recalled battery and power down their smartphone.  Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries.  FedEx Supply Chain is directly contacting consumers.

事故/受傷:

FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.  

在哪兒銷售:

The refurbished cellphones were distributed by FedEx Supply Chain and provided as replacement phones only through AT&T’s Insurance program between December 2016 and April 2017.

Distributor(s):

FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa.

生產地:
Unknown
產品召回號碼:
17-762
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.