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GoveeLife 和 Govee 智慧電子空間取暖器因構成火災和燒傷危害被召回;由Govee公司進口

  • Recalled Model H7130
  • Recalled Model H7131
  • Recalled Model H7132
  • Recalled Model H7133
  • Recalled Model H7134
  • Recalled Model H7135
Name of Product:
GoveeLife 和 Govee 智慧電子空間取暖器
Hazard:

智慧電子空間取暖器會過熱,構成火災和燒傷危害。測試判定智慧電子空間取暖器不符合業界自願性安全標準UL 1278,構成無線控制器過熱及火災風險。

補救措施:
Refund
Recall Date:
十一月 07, 2024
產品件數:

About 512,500 (In addition, about 48,600 in Canada)

消費者聯絡點

GoveeLife or Govee toll-free at 833-772-5360 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://us.govee.com or www.goveelife.com and click on “Recall Information” on the top of the page, or https://recall.goveelife.com/heater-recall for more information and to participate in the recall.

產品召回細節

Description:

This recall involves GoveeLife and Govee smart electric space heaters with Model Numbers H7130 (including the H7130101 variation), H7131, H7132, H7133, H7134, and H7135. “GoveeLife” or “Govee” is printed on the front or side of each unit. The space heaters were sold in black and white and measure from 9 inches to 26 inches in height, depending on the model. The model number is located on the manufacturer’s label on the underside of each unit.

補救措施:

Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer’s label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall.  Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased.  For consumers who do have the original order number, they will receive a full refund of the purchase price.  Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.

事故/受傷:

The firms have received 113 reports of overheating, including seven reports of fires and one report of a minor burn injury.

Sold At:
Online at Amazon.com, https://us.govee.com, the Govee Home App and TikTok Shop from September 2021 through September 2024 for between $30 and $150.
進口商:

Govee Moments Trading Limited, of China and Govee Moments Limited, of China

Manufactured In:
China
產品召回號碼:
25-036

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

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