Ecnup by email at email@example.com or through the messaging portal on Amazon.com.
This recall involves Ecnup Kids Bike Helmets in size Extra Small (XS), fitting a head circumference of about 18-1/2 to 20-1/2 inches. The helmets are pink, purple, blue, “dinosaur blue” or “aqua ocean world” with red removable padding, black straps and a black buckle. The serial number SL712-202201 and November 2022 are printed on a white label on the inside of the helmet.
Consumers should immediately stop using the recalled helmets and contact Ecnup for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to firstname.lastname@example.org to prove destruction, and then dispose of the recalled helmet. Ecnup is contacting all purchasers directly.
ECNUP, of China
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.