SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on “Recalls” located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.
This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.
Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.
Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.
SOUNDBOKS Inc., of Santa Monica, California
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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