Lightform toll-free at 855-242-5066 from 8 a.m. to 5 p.m. PT, Monday through Friday, or online at https://lightform.com/firmware-update or https://lightform.com/ and click on “Help” and then click on “Guide” at the top of the page. There is a prompt for the firmware update at the top of the page for more information. The hyperlink is https://guide.lightform.com/hc/en-us/articles/4402698375827-Action-Required-for-LF2-LF2-Users-
This recall involves the LF2 and LF2+ Projectors. The projectors are LED projectors and black in color with “Lightform” printed on the top. The projectors are about 8 inches high and 8 inches wide.
Consumers should immediately stop using the recalled projectors and contact the firm for a free software update for the projectors. Lightform is contacting all known purchasers directly.
Lightform has received 16 reports of overheating. No injuries or property damage have been reported.
Lightform Inc., of San Francisco, California
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.