The lithium-ion batteries can overheat, posing fire and burn hazards
HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.
產品召回細節
This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. The batteries were shipped with or sold as accessories for HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation or for any of the products listed above.
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. The website provides consumers instructions on how to initiate the validation utility to check their battery and what to download if their battery is included in the recall. These batteries are not customer-replaceable. HP will provide free battery replacement services by an authorized technician.
HP has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand.
HP Inc., of Palo Alto, Calif.
请注意：各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。
Related Recalls
USB充電機電線過一段時間會損壞或斷裂，構成燒傷和電擊危害。
筆記型電腦交流電轉接器會過熱和閃火花，構成燒傷和火災危害。
圖形處理器彎頭適配器因構成火災和燒傷危害被召回；由CableMod制造
用於相機的可充電鋰電池會過熱，構成火災危害。
揚聲器前擋板會與後殼脫離，使得揚聲器從所安裝的位置跌落，對底下的人和財產構成衝擊和受傷危害。
手提電腦的行動電源內部螺絲會鬆脫，導致短路和鋰電池過熱，構成火災危害。
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
