VanMoof B-series city bicycles: 3 speed diamond frame with integrated lock
VanMoof B-series city bicycles: 3 speed diamond frame without integrated lock
VanMoof B-series city bicycles: 3 speed Step through frame without integrated lock
VanMoof S-series city bicycles: 8 speed diamond frame without integrated lock
VanMoof S-series city bicycles: 8 speed diamond frame with integrated lock
VanMoof S-series city bicycles 8 speed step through frame without integrated lock
Serial Number location bottom bracket of bicycle
Serial Number location bottom bracket with reference to the bicycle
Plastic Fender bolt
The front fender bolts do not break when an object gets stuck between the front tire and the front fender/mud guard, posing fall and impact hazards.
VanMoof toll-free at 855-623-6673.from 9 a.m. to 7 p.m. ET Monday through Friday, email fenderbolt@vanmoof.com, or online at www.vanmoof.com or support.vanmoof.com on the top-right of the homepage of the website next to the language menu.
產品召回細節
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Consumers should immediately stop using the recalled bicycles and contact VanMoof to receive free replacement nylon bolts for the front fender and installation instruction
The repair can be completed by the consumer without assistance.
The firm has received two reports of riders injured when road objects created an obstruction between the bike fender and the front wheel. In both instances, the fender remained intact, because the stainless steel fender bolts did not break off. One instance resulted in bruises, scratches and a broken arm. In the second instance, the rider suffered a concussion.
Aika Trading, Calhoun Cycle, Orange Pedal, The Garage OTR, Seattle E-bike and other bicycle stores nationwide and online from January 2014 through December 2016 for about $800.
VanMoof USA Inc, of Brooklyn, N.Y.
404 Park Partners LP, of New York
Related Recalls
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.