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FedEx Supply Chain Recalls Cellphone Batteries That Could Lead to Fire and Burn Hazards (Recall Alert)

  • Recalled cellphone battery
Name of Product:
Batteries in refurbished cellphones
Hazard:

The cellphone battery can overheat, posing fire and burn hazards.

補救措施:
Replace
Recall Date:
August 16, 2017
產品件數:
About 10,200 batteries
消費者聯絡點

FedEx Supply Chain at 800-338-0163 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.exchangemybattery.com for more information.

產品召回細節

Description:

This recall involves batteries placed into refurbished AT&T Samsung Galaxy Note 4 cellphones by FedEx Supply Chain and distributed as replacement phones through AT&T’s Insurance program only. FedEx and Samsung have determined that some of the recalled batteries are counterfeit and show anomalies that can lead the batteries to overheat. The batteries are non-OEM, which means they were not supplied as original equipment by the phone’s manufacturer, Samsung.

補救措施:

Consumers should immediately stop using the recalled battery and power down their smartphone.  Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries.  FedEx Supply Chain is directly contacting consumers.

事故/受傷:

FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.  

Sold At

The refurbished cellphones were distributed by FedEx Supply Chain and provided as replacement phones only through AT&T’s Insurance program between December 2016 and April 2017.

Manufactured In:
Unknown
Distributor(s):

FedEx Supply Chain Logistics & Electronics, Inc., of Cranberry Township, Pa.

產品召回號碼:
17-762
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov