Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.
This recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words "Sanus Simplicity" are located on the top left corner of the box the product is sold in and on the instructions manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.
The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.
Milestone has received two reports of the television becoming detached from the arm assembly. One injury to a shoulder has been reported.
Costco from July 2013 to September 2014 for about $125.
Milestone AV Technologies LLC of Eden Prairie, Minn.