The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.

產品名稱:
LG Electronics and Kenmore Elite® Gas Dryers
Hazard:

The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.

補救措施:
Repair
產品召回日期:
八月 21, 2012
產品件數:
About 21,000
消費者聯絡點:

LG Consumer Contact: For additional information about the recall and to schedule a repair, contact LG toll free at (866) 223-5355 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm's website at www.lg.com/us and click on Public Notices. 

Sears Consumer Contact:  For additional information and to schedule a repair, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.

產品召回細節

Description and Models:

LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled.

Brand Model Numbers Serial Numbers
LG Electronics DLG0452W


DLG1320W




DLG2051W
001KW**00001 through 001KW**00090
911KW**00271 through 911KW**00630

001KW**00001 through 001KW**01518
002KW**00001 through 002KW**00450
911KW**00184 through 911KW**00561
912KW**00001 through 912KW**00090

001KW**00001 through 001KW**03150
002KW**00001 through 002KW**01620
911KW**00061 through 911KW**01860
912KW**00001 through 912KW**02520
Kenmore Elite® 796.90512900



796.90518900




796.91022900




796.91028900




796.91029900



796.92192900



796.92198900



796.92199900
001KW**00001~001KW**00180
911KW**00091~911KW**00450
912KW**00001~912KW**00450

001KW**00001~001KW**00540
002KW**00001~002KW**00090
911KW**00001~911KW**00450
912KW**00001~912KW**00270

001KW**00001~001KW**00360
002KW**00001~002KW**00042
911KW**00001~911KW**00315
912KW**00001~912KW**00540

001KW**00001~001KW**00270
002KW**00001~002KW**00090
911KW**00001~911KW**00171
912KW**00001~912KW**00539

001KW**00001~001KW**00270
911KW**00271~911KW**00402
912KW**00001~912KW**00450

001KW**00001~001KW**00270
911KW**00181~911KW**00542
912KW**00001~912KW**00270

001KW**00001~001KW**00360
911KW**00001~911KW**00440
912KW**00001~912KW**00270

001KW**00001~001KW**00084
911KW**00091~911KW**00361
912KW**00001~912KW**00270

 

 
補救措施:

Consumers should turn off the gas supply and stop using the dryers until repaired.  LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement.  Customers who purchased Kenmore or LG brand dryers from Sears should contact Transform for Kenmore branded products to schedule a free repair to replace the gas valve.  Some consumers have already been notified and have received the repair service. 

ATTENTION:  Dryers that have a colored sticker on the back, top, or a colored sticker or a plus sign (“+”) on the back, bottom, near the gas valve assembly, have already been repaired.  If accessible, consumers can check for these stickers or sign.  If not accessible, contact LG or Transform for Kenmore branded products as detailed below.

事故/受傷:

LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. There were three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents.

在哪兒銷售:

LG Electronics brand gas dryers were sold by various appliance stores, including Sears, nationwide from November 2009 through August 2010. Kenmore Elite® brand gas dryers were sold at Sears stores nationwide from November 2009 through August 2010. The approximate retail cost for the recalled dryers was between $650 and $1500 for these various models.

Manufacturer(s):

LG Electronics, Inc., of South Korea

生產地:
South Korea
產品召回號碼:
12-251