|March 27, 2008
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Cozy Warming Polar Bears
Units: About 113,000
Distributor: Avon Products Inc., of New York, N.Y.
Manufacturers: Haiyan Boai Gifts Factory, and Yangzhou Honesty Arts & Crafts Co. Ltd., of China
Hazard: The warming pouch inside the bear can overheat and ignite when heated in a microwave oven, posing a fire and burn hazard to consumers.
Incidents/Injuries: Avon has received 41 reports of the warming polar bear overheating, including six reports of minor burns.
Description: The recalled white plush warming bear has a red hat and brown nose. It is about 17 inches long and comes with a buckwheat-filled pouch that is heated in a microwave oven and is inserted into an opening in the bear's belly. "Avon Products" is printed on a white tag sewn onto the bear.
Sold exclusively by: Avon independent sales representatives and at www.avon.com from July 2007 through February 2008 for about $13 when sold alone, or as part of a gift set that sold for about $100.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled warming bear and return the buckwheat-filled pouch for a full refund. Avon is directly contacting consumers who purchased the warming bear.
Consumer Contact: For additional information, contact Avon toll-free at (877) 217-0916 between 6 a.m. and midnight ET Monday through Saturday, and on Sunday between 12 p.m. and midnight ET, or visit the firm's Web site at www.avon.com