产品名称:
Galaxy Note7智慧手机的鋰离子電池组
产品名称:

Galaxy Note7智慧手机鋰离子電池组会过热和着火, 对消费者构成严重的烧伤危害。

补救:
Refund
Replace
召回日期:
九月 15, 2016
召回数量:
16-266
消费者联系:

Contact your wireless carrier or place of purchase, call Samsung toll-free at 844-365-6197 from 9 am to 6 pm Monday through Friday (EST), or go online at www.samsung.com.

回收的详情

配合:
Description:

This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016.  The recalled devices have a 5.7 inch screen and were sold in the following colors:  black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.

 
补救:

Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016.  Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device.  Go to www.samsung.com for more details.

事故/伤亡:

Samsung has received 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage, including fires in cars and a garage.

补救:

Wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890.

Manufacturer(s):

Samsung Electronics America Inc., of Ridgefield Park, N.J.

产地:
South Korea and China
单位:
About 1 million
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.