JBR Solutions toll-free at 877-522-3876 from 8 a.m. to 5 p.m. ET Monday through Friday, email at firstname.lastname@example.org or online at https://www.aduroproducts.com/pages/productrecall or www.aduroproducts.com and click on “Recall Information” at the top of the page for more information.
This recall involves all Aduro Surge Wall Charging Tower surge protectors. The surge protectors have 12 outlets, dual USB ports and are white or black in color. The Aduro logo appears on the center front panel below the two USB ports. Model and SKU numbers AHR-318 (SKU SRG-WT12O2U) or SS-Q1202 (SKU SRG-WT12O2UNV) are printed on a label on the rear of the surge protector.
Consumers should immediately stop using the recalled surge protectors and contact JBR Solutions to receive a full refund. JBR Solutions is contacting known purchasers directly.
JBR Solutions has received one report of incorrect polarization of the surge protector. No injuries or fires have been reported.
JBR Solutions, of Metuchen, N.J.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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