Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page, then “Recall” in the middle of the page for more information, or https://www.help.primark.com/hc/en-us/articles/5635497668241-Recall-Wooden-Xylophone-Toys.
This recall involves Primark wooden xylophone toys. They have pastel-colored metal xylophone bars and wooden percussion stick. It is intended for children 10 months and older.
Consumers should immediately stop using the recalled xylophone and return it to a Primark store for a full refund.
Primark US Corp., of Boston, Mass.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.