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CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

Recall Date:
April 28, 2004

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FOR IMMEDIATE RELEASE
April 28, 2004
Release # 04-129
Firm's Hotline:800-265-7246

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: TrojanUVMax® Water Disinfection System

Units: About 3,900 sold in the U.S. (About 12,500 sold worldwide)

Manufacturer: Trojan Technologies Inc., of London, Ontario, Canada

Hazard: Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.

Incidents/Injuries: Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.

Description: The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.

Sold at: Water treatment dealers, plumbing stores and through direct- sales from plumbers from August 2000 through April 2004 for between $500 and $1,500.

Remedy: Contact Trojan Technologies to arrange a free lamp repair or replacement.

Consumer Contact: Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.

 

 

Picture of TrojanUVMax Water Disinfection SystemPicture of the UV lamp and steel chamberPicture of wiring harness and lamp pins

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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