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Polaris Recalls Ranger and General Utility Vehicles Due to Crash Hazard (Recall Alert)

  • Recalled Model Year 2019 Polaris RANGER XP 1000 EPS
  • Recalled Model Year 2019 Polaris RANGER CREW XP 1000
  • Recalled Model Year 2020 Polaris RANGER XP 1000
  • Recalled Model Year 2020 Polaris RANGER CREW XP 1000
  • Recalled Model Year 2020 Polaris GENERAL XP 1000 DELUXE
  • Recalled Model Year 2020 Polaris GENERAL XP 4 1000 DELUXE
  • VIN number location
Name of Product:
Model Year 2019 - 2020 Ranger XP 1000 & Model Year 2020 General XP 1000 Utility Vehicles (UTVs)
Hazard:

The throttle can fail to return to the idle position after the engine stalls and is restarted in gear without switching the key to the off position due to a software problem, causing the vehicle to accelerate suddenly, posing a crash hazard to the user.  

Remedy:
Repair
Recall Date:
July 02, 2020
Units:
About 26,730 (In addition, 1,330 units were sold in Canada)
Consumer Contact

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information.  In addition, check your vehicle identification number (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.

Recall Details

Description:

This recall involves Model Year 2019 Polaris Ranger XP 1000 EPS, Ranger CREW XP 1000, and Model Year 2020 Polaris Ranger XP 1000, Ranger CREW XP 1000, General XP 1000 Deluxe and General XP 4 1000 Deluxe.  The vehicles were sold in gray, blue, white, red, green camo, orange, sand and maroon colors and have two or four seats.  “POLARIS” is stamped on the front grille and “Ranger” or “General” is printed on the sides of the rear cargo area.  Vehicle identification numbers (VIN) included in this recall can be found stamped into the left rear vehicle frame below the cargo box.  The following model names  are included in this recall:  

 

YEAR MODEL NAME
2019 RANGER XP 1000 EPS 

RANGER CREW XP 1000

2020 RANGER XP 1000

RANGER CREW XP 1000

GENERAL XP 1000 DELUXE 

GENERAL XP 4 1000 DELUXE

 

Remedy:

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair.  Polaris is notifying dealers and contacting registered owners directly.

Incidents/Injuries:

None reported.

Sold At

 Polaris dealers nationwide from June 2018 through March 2020 for between $15,890 and $29,000.

Manufacturer(s):

Polaris Industries Inc., of Medina, Minn.

Manufactured In:
United States, Mexico and Poland
Recall number:
20-758
Choose Your Recall Emails Get Notified About Each Recall via Email.
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov