About the Office of Import Surveillance
CPSC’s Office of Import Surveillance (EXIS) works closely with U.S. Customs and Border Protection (CBP) to identify and examine imported shipments of consumer products. As part of this effort, EXIS has co-located investigators at ports of entry who work side-by-side with CBP staff. EXIS also works to educate importers, manufacturers, and Customs brokers on CPSC’s standards and procedures.
Director: James Joholske, firstname.lastname@example.org, 301-504-7527
Deputy Director: Sabrina Keller, email@example.com, 301-504-7697
Latest Import Surveillance News
4/26/17: eFiling Alpha Pilot Assessment
Violations and Letters of Advice
CPSC issues Letters of Advice when there is a violation of a mandatory standard. These letters advise companies of the violation and of the nature of the necessary corrective action, which may include a recall, stop sale, or correction of production.
eFiling Alpha Pilot Assessment
CPSC created the eFiling Alpha Pilot to support the strategic objective of increasing the Commission’s import targeting capabilities.
- Summary report: eFiling Alpha Pilot Assessment and CPSC Staff’s Recommendations for eFiling Beta Pilot Staff Report
Frequently Asked Import Questions
Overview of CPSC’s Office of Import Surveillance: basic import process, the Risk Assessment Methodology (RAM), coordination with Customs and Border Protection, targeting and enforcement.
Cargo Examination Process: reasons for exam, possible outcomes, field screening, sampling process.