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Tankless Water Heaters Recalled

  • Quietside tankless gas water heater
  • Coaire tankless gas water heater
Name of Product:
Tankless gas water heaters
nguy hiểm:

The water heaters can overheat, posing a fire hazard.

Remedy:
Repair
Recall Date:
November 13, 2014
Units:

About 29,000 in the United States and 2,200 in Canada

Consumer Contact

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday for more information. 

Recall Details

Description:

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.

Remedy:

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Incidents/Injuries:

Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage.  No injuries have been reported. 

Sold At

Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.

Manufacturer(s):

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea

Manufactured In:
Korea

Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)

Importer(s):

Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea

Recall number:
15-026
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov