Note: On February 20, 2014, Fitbit Inc. announced a refund program for the Fitbit Force. This news release serves as the official recall announcement. Consumer contact time has changed, effective 1/11/16.
Recall Details Report an Incident Involving this Product
Users can develop allergic reactions to the stainless steel casing, materials used in the strap, or adhesives used to assemble the product, resulting in redness, rashes or blistering where the skin has been in contact with the tracker.
This recall involves Fitbit ForceTM wireless activity-tracking wristbands with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The wristband operates as a pedometer, sleep monitor and watch. It is made of plastic with a stainless steel casing and clasp and a small LED display screen. The display screen is flush with the top side of the band and a control button is on one side of the band. The wristband is about 3/4 inch wide and comes in large and small sizes and in the colors black or slate. The model number is on the back of the recalled wristband below the charging port.
Consumers should contact Fitbit for a full refund.
Fitbit Inc., of San Francisco