Note: Remedy revised Aug. 6, 2013
This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall:
- 1.5 qt. saucepan
- 2 qt. saucepan
- 3 qt. Dutch oven
- 4 qt. Dutch oven
- 6 qt. Dutch oven
- 8 qt. Dutch oven
- 8" skillet
- 10.5" skillet
- 10" paella pan
- 14" paella pan
Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.
Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan with a supplemental credit voucher for additional products.
The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.