For additional information, contact GU Hardware toll-free at (855) 355-8810 from 7:30 a.m. to 12 p.m. and frp, 1 p.m. to 4:30 p.m. ET Monday through Thursday; and from 7:30 a.m. to 12 p.m. and from 1 p.m. to 2 p.m. ET Friday, or visit the firm's website at www.ak-warning.com.
This recall involves tilt-turn stay arm and side-hung sash hinge adjustable window fittings. They are used to attach a window to a frame and primarily sold for use in commercial buildings. The fittings have clamps, locking pins and stainless steel springs. "G-U" and the component number are stamped at the ends of the fitting. The recalled G-U Hardware window fittings have the following model names, and model and component numbers:
|Window Fitting||Model Name||Model Number||Component Number|
|Side-hung sash hinge||Jet AK8||6-31064-00-0-1||9-31209|
|Tilt-turn stay arm||Jet AK8 30||K-15805-00-0-1||9-31209|
|Jet AK8 50||K-15806-00-0-1||9-31208|
|Jet AK8 90||K-15807-00-0-1||9-31208|
Contact G-U Hardware to arrange for the free replacement and installation of new window fittings.
G-U Hardware has received two reports from the Far East of windows falling, including one report of a broken thumb. There have been no incidents reported in the U.S.
G-U Hardware sold the recalled window fittings directly to hardware wholesalers and window manufacturers nationwide from October 2002 to December 2011 for between $7 and $26.