Bluworld/Nu-Flame toll-free at (888) 499-5433 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.nu-flame.com and click on the scrolling text for more information.
The wall mounted fireplaces have a 2 or 3.4 liter capacity burner fuel cup with an ethanol open flame behind a tempered glass shield with a metal curved base and a black metal backboard. Both wall mounted fireplaces measure about 20-inches in height. The Vivo NF-W4VIO model measures about 39-inches in width and the Vivido NF-W3VIO model fireplace measures 26-inches in width. The model number is printed on the product packaging.
Consumers should immediately stop using the recalled wall mounted fireplace and contact Blueworld/Nu-Flame to receive a free repair. All known purchasers have been notified of the recall.
The firm has received two reports of property damage to clothing, bedding and a pet bed. No injuries have been reported.
On-line retailers including Amazon.com, Overstock.com and DirectBuy.com from November 2011 through December 2012 for between $300 and $400 for the Vivo model and between $200 and $300 for the Vivido model.
Bluworld/Nu-Flame, of Orlando, Fla.