Skip to main content

West Elm Recalls Folding Chairs Due to Fall Hazard

Note: Health Canada's press release is available here.

Name of Product:
Folding Chairs
nguy hiểm:

The chairs can collapse during normal use, posing a fall hazard to consumers.

Remedy:
Refund
Recall Date:
April 05, 2012
Units:
About 10,000 in the United States and 100 in Canada
Consumer Contact

For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com

Recall Details

Description:

This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."

Remedy:

Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.

Incidents/Injuries:

West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.

Sold Exclusively At:
West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
Importer(s):

West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.

Manufactured In:
Malaysia
Recall number:
12-144

请注意:各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product