For additional information on obtaining a free replacement non-drive crank arm, contact Full Speed Ahead toll-free at (877) 743-3372 between 9 a.m. and 5 p.m. PT Monday through Friday, via email to recall@fullspeedahead.com, or visit the firm's website atwww.fullspeedahead.com (pdf)
Recall Details
A crank set is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models are either painted black with "Gossamer" printed in white on the arm or white with "Gossamer" printed in black on the arm. There are two drive gears (referred to as "double") on the crank set. The recalled crank arms were assembled as original equipment on the following bicycle models:
Bianchi | 2010 Sempre Ultegra |
Cannondale | 2010 CAAD9 5, CAAD9 5 Feminine 2010 Six Carbon 5 2010 Slice 4, Slice 4 Nytro, Slice 5 2010 Synapse Carbon 4, Carbon 4 Feminine, Carbon 5 2011 CAAD10 5 105, CAAD10 5 105 Feminine 2011 Slice 5, Slice 5 Womens 2011 SuperSix 5 105, SuperSix 5 105 Womens 2011 Synapse Carbon 4 Rival, Carbon 4 Rival Womens, Carbon 5 2011 CAAD8 5 105 2011 CAADX 105 Cyclocross |
Felt | 2011 F75 2011 F75X |
Fuji | 2010 ACR 1.0 2010 ACR 2.0 2010 ACR 3.0 |
Quintana Roo | 2010 CD.0.1 |
Litespeed | 2010 C3 |
Raleigh | 2011 RX 1.0 2010 RX 1.0 |
Scattante | 2010 CFR Comp |
Gossamer BB30 non-drive crank arms that are included in the recall have serial numbers beginning with 10B, 10C, and 10D. Serial numbers are located on the backside of the crank arm by pedal threads (see pictures below).
Note: MegaExo model Gossamer cranksets and Gossamer BB30 cranksets with three drive gears (referred to as "triple" cranksets) are not involved in this recall.
Consumers should immediately stop using bicycles that have the recalled crank arm sets and return bicycle to the dealer. The dealer will install the new non-drive crank arm free of charge.
Full Speed Ahead has received 11 reports of incidents, including two cases where injuries have been reported.
Full Speed Ahead, of Woodinville, Wash.
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