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The CPSC Open Government Plan

Open Gov GraphicCPSC Open Government News

The Obama Administration's Open Government Initiative ushers in a new era of open and accountable government to bridge a gap between the American people and their government. The core values of this initiative are:

  • Transparency: Government should provide citizens with information about what their government is doing so that government can be held accountable.
  • Participation: Government should actively solicit expertise from outside Washington so that it makes policies with the benefit of the best information.
  • Collaboration: Government officials should work together with one another and with citizens as part of doing their job of solving national problems.

Open Government Policies and Directives

Executive Summary

The U.S. Consumer Product Safety Commission (CPSC) believes in the power of open data and being accessible to the public. This is why we make our data, deliberations, and decisions, accessible to consumers and stakeholders, in accordance with the Open Government Initiative.

A live webcast of a CPSC commission hearing

A live webcast of a CPSC commission hearing.

We use our website to broadcast live webcasts of meetings, hearings, and interactive workshops and trainings. Staff memos, technical analyses, Federal Register notices, Commissioner's statements and public comments are posted online during the course of CPSC's decisional processes. Recalls, safety alerts, safety awareness programs, interpretive rules, final rules and enforcement policies are available on this site.

The public is engaged through social media, including Twitter, the OnSafety blogFlickrYouTubeGoogle+recall widgetse-mail announcements and RSS feeds. A contractor-staffed phone and online Hotline provides another avenue for stakeholder and public comment on all actions and communications.

CPSC continues to develop its Open Government Plan. Give us your thoughts on how we can better develop our Open Government plan, prioritize information for publication and improve the availability and quality of published information. You can send your feedback to

1. Transparency

Currently, the agency is regularly posting the following documents for the public:

For businesses, the agency publishes the following documents:

For the general public and media, the agency publishes the following:

Neighborhood Safety Network Banner

  • Recall announcements and news are posted in a timely manner via CPSC.gove-mailRSS and Recalls.govAnnouncements are also available on in the following locations:
  • Emerging and seasonal safety announcements are sent via e-mail through the Neighborhood Safety Network (NSN) and archived on an NSN-dedicated Web page
  • Blog posts, tweets, Flickr photos, YouTube videos - CPSC 2.0's current platforms -- are used to exponentially expand the public's access to timely online information, increase the public's knowledge of how to stay safe, promote public engagement with the agency and support media efforts to deliver photos and videos to a broader audience.
  • Injury estimate data is now available on, in addition to
  • CPSC rulemaking is available for comment on on

2. Participation

From the agency's home page, the consumers, businesses and stakeholders can provide comments or ask questions via These mailboxes are monitored and managed throughout the day.

CPSC is active on social media sites including: OnSafety blogTwitterYouTube and Flickr.

image of woman placing 'open' sign in store window

The regulatory community can now use a special e-mail address ( and/or a secure online form to submit timely reports of product safety defects or incidents to the agency's Office of Compliance.

The agency hosts specialty safety information centers sites dealing with issues of specific consumer concerns including: ATV Safety,Cribs/Safe SleepDrywallFireworksCarbon MonoxideResale/Thrift Stores and Pool and Spa Safety. These sites include current information on hearings, meetings and workshops, links to regulations and voluntary standards, print and video publications, collaborations with other government agencies, news and reports. These sites have links to report incidents and to other with agencies involved the program. Throughout our Web site and social media efforts, we encourage the public to e-mail us with questions and concerns at


"Resale/Thrift Stores" is one of seven specialty sites
dealing with issues of concern for consumers

Public workshops have been held by the agency in advance of major rulemaking being initiated by agency staff so that stakeholders can share their expertise and experiences on how a given federal rule will impact their business or is intended to benefit consumers. Workshops have been Webcast and the public has been asked to submit feedback and questions via e-mail during the workshops. Such requests for public participation have been made repetitively during the workshops and posted on social media.

3. Collaboration

CPSC regularly collaborates with scientists, consumer advocates, business representatives and the public and will continue to do so under this plan. Such collaborations take the form of CPSC hosting and attending panels with scientists and researchers, holding public workshops and conducting public outreach. Mobile devices have aided CPSC in collaboration, providing the agency with more asynchronous communication with advocates, the media and stakeholders. These are a few examples of agency collaboration:

  • In Webinars and Webcast presentations, the agency has solicited and received pre-, during, and post event dialogue, questions and feedback with participants including small businesses and concerned stakeholders.

    During these events, we monitor Twitter conversation traffic to gauge the perception by the audience of the material.
  • On our Website, we identify collaborations with agencies like EPA, CDC and HUD for Drywall. We post links to those agencies and to their specific material dealing with the issue.
  • For our Pool and Spa Safety Campaign we invited advocates and national leaders of water safety programs to a Partners Summit. During the program participants were able to review CPSC plans, exchange information about their programs and discuss ways to collaborate during the coming years. Collaboration in the form of contract funds will be awarded in FY2010 for training services and safety programs. Additional collaboration has and will continue to take place with state and local health departments, supporting the agency's Pool and Spa Safety Act inspection and enforcement program.
  • CPSC has undertaken a new effort to work closely with state Attorneys General on high profile recalls and implementing the CPSIA.

4. Flagship Initiative

A panel of state government, consumer advocate and industry representatives begin  discussion on the creation of a publicly searchable database during the U.S. Consumer Product Safety Commission's public database workshop.

A panel of state government, consumer advocate and industry representatives begin discussion on the creation of a publicly searchable database during the U.S. Consumer Product Safety Commission's public database workshop.

In section 212 of the Consumer Product Safety Improvement Act (CPSIA), Congress mandated CPSC to create a searchable public database of reports of harm received from consumers; local, state, and Federal government agencies; health care professionals; child service providers; and public safety entities. Reports of harm will be transmitted to manufacturers for comment and the whole database will be linked to and from our website. The public database on, is scheduled for launch in March 2011. On this site, consumers can report incidents that CPSC staff will review and forward to the manufacturer for comment. In as little as three weeks, the incident will be posted on the searchable public database. This lets other consumers making purchases or safety-related decisions consider the reports of harm along with manufacturer's comments.

The public database will significantly increase transparency by allowing the public to see reports of harm and manufacturer comments as the CPSC sees them and long before a recall is announced. CPSC expects a significant increase in participation from both consumers and manufacturers. A public outreach plan will encourage consumers to report incidents of harm and incorporate this safety information when making product-related decisions. Likewise, CPSC's outreach plan will encourage manufacturers to comment on those reports of harm. As CPSC collaborates with other recall-issuing agencies, it is collaborating in new ways with, third-party application developers and online retailers.

In addition to the public database flagship project, CPSC is developing a phone application for the public to search recalls while on the go and is undertaking a Web site redesign to make agency information easier for the public to find.


Download the Plan

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CPSC has the following tools to share our data sets with you:


Report an unsafe product