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Casio® Inc. Announces Recall of Electronic Keyboards Due to Fire Hazard

Note: Phone number change.

Recall Date:
March 17, 2007

Recall Details

FOR IMMEDIATE RELEASE
Originally issued March 17, 2007, Revised March 12, 2009
Release #07-133

Firm's Contact Number: (973) 361-5400 Ext. 1352

 

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Electronic Musical Keyboards

Units: About 12,000

Importer: Casio® Inc., of Dover, N.J.

Manufacturer: Casio Computer Co. Ltd., of Tokyo, Japan

Hazard: The recalled keyboards can overheat when in use, posing a fire hazard to consumers.

Incidents/Injuries: Casio® has received five reports of keyboards overheating, including two incidents that resulted in fire. There have been two reports of property damage, in addition to the unit itself. No injuries have been reported.

Description: This recall involves model CTK-710 of the Casio® 61-key full-size electronic musical keyboards. The size of the keyboard is 37-11/16-inches by 14-1/16-inches by 5-1/4 inches. Products with serial numbers ranging from 7030001 through 7040400 and 7041901 through 7043500 are included in this recall. The brand and model information are found on the front of the unit above the keyboard and the serial number is found inside the battery compartment located on the underside of the unit.

Sold at: Wal-Mart, Best Buy and music instrument stores nationwide, in catalogs, on Casio's Web site, and on other Web sites between May 2006 and February 2007 for between $70 and $150.

Manufactured in: China

Remedy: Consumers should stop using the keyboard immediately, unplug it and remove the batteries. Consumers should contact Casio for a free repair.

Consumer Contact: For more information, consumers should call Casio at (973) 361-5400 Ext. 1352 between 9 a.m. and 8 p.m. ET seven days a week, or visit the firm's Web site at www.casio.com

 

Picture of Recalled Electronic Musical Keyboard

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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