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CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers

Recall Date:
January 29, 2003

Recall Details

FOR IMMEDIATE RELEASE

January 29, 2003

Alert #03-519

 

PRODUCT: Network Laser Printers - Xerox International Partners, of Palo Alto, Calif., is voluntarily retrofitting about 17,000 network laser printers. These network laser printers were manufactured from January 1995 through September 1998 and sold nationwide through the commercial distributors listed below for prices ranging from $1599 to $6999. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers:

Xerox Engineering Systems - Model 8808

Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16

GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616

PROBLEM: Arcing may cause the fuser assembly to overheat, posing a fire hazard.

INCIDENTS/INJURIES: There have been three reports of overheating, causing minor property damage. No injuries have been reported.

WHAT TO DO: Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor at the following toll-free numbers or websites for information on obtaining a free retrofit:

Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST

Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us (note added 01/18/2005 - recall information is no longer on the firm's web site).

GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com.

picture of recalled Xerox model
Xerox-brand Model
picture of recalled Hitachi model
Hitachi-brand Model
picture of recalled GCC model
GCC-brand Model

请注意:各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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