Vornado toll-free at (844) 205-7978 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.vornado.com and click on the recall graphic in the lower right corner of the homepage for more information.
Recall Details Report an Incident Involving this Product
The Whole Room Vortex heater, model VH110, can overheat and cause the units to melt, catch fire and ignite nearby items.
This recall involves Vornado VH110 Whole Room Vortex electric space heaters sold in two colors, black and white. The heaters measure about 10.5 inches high, 9 inches deep and 10.5 inches at the base growing narrower at the top. The on/off switch and the high/low heat settings are located on top of the unit. The Vornado logo appears with a gray "V" on the front of the unit. Recalled heaters have the numbers 1 and 3 as the fourth and fifth digits of the serial number. The model and serial numbers appear on a silver decal located on the bottom of the unit.
Vornado has received 29 reports of units overheating and melting, including seven reports of heaters catching fire, resulting in one report of smoke inhalation and one report of property damage caused by soot and smoke.
Customers should immediately turn off and unplug the electric space heater and contact Vornado for instructions on how to receive a free replacement unit, including free shipping.
Bed Bath & Beyond, Home Depot, Menards, Orchard Supply, Target and other retailers nationwide and online at Vornado.com and Amazon.com from June 2013 through May 2014 for about $60.
Vornado Air, LLC, of Andover, Kan.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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