Tricam Industries; toll-free (855) 336-0360, 8 a.m. to 5 p.m. CT Monday through Friday, or www.gorillaladders.net, then click on Recall for more information.
The recalled products are Easy Reach by Gorilla Ladders 3-Step Pro Series step stools, model number HB3-PRO. The step stools have three plastic steps, a steel tubular frame and a plastic-molded tool holder. The model number is located on the underside of the middle step on a blue label. The label also states that the step stools are rated to support 225 lbs. Recalled step stools have a "J" stamped into the underside of the top step and/or the underside of the tool holder.
Customers should immediately stop using the recalled step stools and contact Tricam Industries for a full refund.
Tricam has received five reports of the standing platform breaking, one of which included a report of scrapes and abrasions to a consumer.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.