Skip to main content

Fitness Quest Gazelle® Freestyle Crosstrainers and Crosstrainer Pro Gliders Recalled for Fall Hazard

  • No image available
Recall Date:
June 07, 2006

Recall Details



June 7, 2006


Release # 06-179

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.


Name of Product: Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders

Units: About 154,000

Manufacturer: Fitness Quest Inc., of Canton, Ohio

Hazard: The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.

Incidents/Injuries: Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

Description: Gazelle® Freestyle Crosstrainer and Crosstrainer Pro exercisers are "glider-style" exercise equipment. The user moves two foot platforms in a striding motion back and forth while grasping handlebars attached to the platforms. The model name "Gazelle Freestyle Cross Trainer" or "Gazelle Freestyle Cross Trainer Pro" is printed on the side of each product's frame.

Sold by: The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dicks Sporting Goods beginning in January 2004 for between $200 and $250.

Manufactured In: China and Thailand

Remedy: Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached.


- Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit.

- Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit.

- Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included.

- Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006.

Consumer Contact: For additional information, contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or log onto


Picture of Recalled Gazelle Crosstrainer
Gazelle® Crosstrainer

Picture of Recalled Gazelle Crosstrainer Pro Glider
Gazelle® Crosstrainer Pro Glider




Note: Individual Commissioners may have statements related to this topic. Please visit to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product