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Double Insight Recalls Multicookers Due to Fire Hazard; Sold Exclusively at Walmart

Name of Product:
Gem 65 8-in-1 multicookers
Hazard:

A manufacturer defect can cause the multicooker to overheat and melt on the underside, posing a fire hazard.

Remedy:
Refund
Replace
Recall Date:
March 01, 2018
Units:
About 104,000
Consumer Contact

Double Insight toll-free at 888-891-1473 from 9:00 a.m. to 5:00 p.m. ET Monday through Friday, or online at www.instantpot.com and click on “Product Recall” or visit www.gemmulticooker.com for more information.

Recall Details

Description:

This recall involves Gem 65 8-in-1 model multicookers, a multifunctional, programmable cooking appliance, which includes the functions of roasting, baking, stewing, slow cooking, rice cooking, searing/sautéing, steaming and food warming. Instant Pot is printed on the front of the multicookers. Gem 65 8-in-1 and a batchcode of 1728, 1730, 1731, 1734 or 1746 are printed on the rating label on the underside of the product. 

Remedy:

Consumers should immediately stop using the recalled multicookers, unplug the unit and return it to Walmart to receive a full refund or contact Double Insight to receive a free replacement.

Incidents/Injuries:

Double Insight has received 107 reports of overheating, five resulting in minor property damage. No injuries have been reported.

Sold Exclusively At:
Walmart stores nationwide and online at www.walmart.com from August 2017 through January 2018 for about $80.
Manufacturer(s):
Foshan Linshine Technology Co., Guangdong, China
Importer(s):

Double Insight Inc., of Canada

Distributor(s):
Double Insight Inc., of Canada
Manufactured In:
China
Recall number:
18-110
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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