Skip to main content

Goodman Company Recalls Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards

Name of Product:
Packaged Terminal Air Conditioners/Heat Pumps (PTACs)
Hazard:

The outdoor fan motors can overheat, posing burn and fire hazards.

Remedy:
Repair
Recall Date:
March 01, 2018
Units:
About 534,000 in the U.S. (In addition, about 3,400 in Canada)
Consumer Contact

Goodman toll-free at 888-803-0512 from 7 a.m. to 6 p.m. CT Monday through Friday or online at  https://www.amana-ptac.com/ and click on “Recall Information” for more information.

Recall Details

Description:

This recall involves Goodman, Amana, York International and Energy Knight branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs). The recalled units are beige and the brand name is printed on most of the units’ control covers. Models that begin with the following prefixes are included in this recall: EKTC15, EKTH15, PMC15, PMH12, PMH15, PTC15, PTH12, PTH15, UCYB15 and UCYH15.  Only units with the first four digits of the serial numbers in the range between 1001 and 1709 are affected.  The model number and serial number are located on a label behind the front cover of the unit. Most of the recalled PTAC units are installed in hotels, motels, schools, apartment buildings and commercial spaces to provide room climate control.

Remedy:

Consumers should contact Goodman for a free repair kit and installation by an authorized technician. Commercial owners are being contacted directly and will be provided with free repair kits.

Incidents/Injuries:

Goodman has received nine reports of PTACs catching on fire, including one report of smoke inhalation with medical attention.

Sold At:
Goodman and heating and cooling dealers nationwide from January 2010 through February 2018 for between $700 and $1,400.
Manufacturer(s):
Goodman Company, L.P. of Houston, Texas
Manufactured In:
United States
Recall number:
18-113

请注意:各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product