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CPSC, Apple Announce Recall of PowerBook Computer Batteries

Name of Product:
Rechargeable batteries used in 15-inch PowerBook G4 computers
Hazard:

An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Remedy:
Replace
Recall Date:
August 19, 2004
Units:

About 28,000

Consumer Contact

Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Apple Computer Inc., of Cupertino, Calif. is voluntarily recalling about 28,000 rechargeable batteries used in 15-inch PowerBook G4 computers. An internal short can cause the battery cells to overheat, posing a fire hazard to consumers. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Rechargeable batteries used in 15-inch PowerBook G4 computers

Units: About 28,000

Computer Manufacturer: Apple Computer Inc., of Cupertino, Calif.

Battery Manufacturer: LG Chem Ltd., of South Korea

Problem: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers.

Incidents/Injuries: Apple has received four reports of batteries overheating, though no injuries have been reported.

Description: The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ? inches tall. No other PowerBook or iBook batteries are involved in this recall.

Sold at: National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries from January 2004 through August 2004 for between $2000 and $2600. The batteries also were sold separately for about $130.

Assembled in: Taiwan

Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.

Consumer Contact: Contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple's website at www.apple.com/support/powerbook/batteryexchange.

Remedy:

Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.

Incidents/Injuries:

Apple has received four reports of batteries overheating, though no injuries have been reported.

Sold At:
National and regional resellers, catalogers, and Apple's online and retail stores sold the computers with the batteries from January 2004 through August 2004 for between $2000 and $2600. The batteries also were sold separately for about $130.
Manufacturer(s):
LG Chem Ltd., of South Korea (battery)
Manufactured In:
Taiwan
Recall number:
04-201

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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