Skip to main content

CPSC and Compaq Computer Announce Recall of AC Adapters for Armada 4100 Notebook Computers

Name of Product:
AC Adapters (for Armada 4100 Notebook Computers)
Hazard:

These AC adapters could have a defective connector pin presenting a shock hazard. The connector pins connect the AC adapter to the power cord which plugs into an outlet.

Remedy:
Replace
Recall Date:
December 05, 1996
Units:

Approximately 30,000 adapters

Consumer Contact

Compaq Computer Corp. TOLL-FREE at 1 (800) 322-9515 or http://www.compaq.com

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Compaq Computer Corp. of Houston, Texas, is voluntarily recalling worldwide certain AC adapters for Armada 4100 notebook computers. In the U.S., the recall involves approximately 30,000 adapters. These AC adapters could have a defective connector pin presenting a shock hazard. The connector pins connect the AC adapter to the power cord which plugs into an outlet.

CPSC and Compaq Computer Corp. are not aware of any injuries involving these AC adapters. This recall is being conducted to prevent the possibility of injury.

Only AC adapters with both three hollow pins in the recessed male connector and part number 217984-001 on the bar code label are included in this recall. Adapters with the same part number, but with solid pins, are not included in this recall. The label with the part number is imprinted on the bottom of the adapters. The adapters are black and measure approximately 2 by 4 ? inches. The recalled AC adapters were supplied with Compaq's Armada 4100 notebook computers and associated convenience bases or shipped as options or spare parts to commercial dealers. The adapters were sold worldwide from September 23, 1996 through November 20, 1996 through commercial dealers to end users or directly by Compaq to end users. The Armada 4100 notebook computer itself is not included in this recall.

Consumers should unplug and stop using the recalled AC adapters immediately. For information on how to receive a free replacement AC adapter, consumers can contact Compaq Computer Corp. TOLL-FREE at 1 (800) 322-9515 or http://www.compaq.com, and through Compaq forums on on-line services.

Remedy:

Consumers should unplug and stop using the recalled AC adapters immediately. For information on how to receive a free replacement AC adapter, consumers can contact Compaq Computer Corp. TOLL-FREE at 1 (800) 322-9515 or http://www.compaq.com, and through Compaq forums on on-line services.

Incidents/Injuries:

CPSC and Compaq Computer Corp. are not aware of any injuries involving these AC adapters. This recall is being conducted to prevent the possibility of injury.

Sold At:
The adapters were sold worldwide from September 23, 1996 through November 20, 1996 through commercial dealers to end users or directly by Compaq to end users. The Armada 4100 notebook computer itself is not included in this recall.
Recall number:
97-037

请注意:各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product