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Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard

Nombre del producto:
用于Flo智能供水系统监测器的Flo电池包
Riesgo:

用于智能供水系统监测器锂电池会过热,构成火灾危害。

Remedio:
Rembolso
Fecha del retiro:
Abril 13, 2023
Unidades:

About 10,000 (In addition, about 14 units sold in Canada)

Contacto para los consumidores

Moen Incorporated toll-free at 844-633-8356 from 8 a.m. to 8 p.m. ET Monday through Friday and from 11 a.m. to 8 p.m. ET Saturday, or online at https://www.moen.com/product-safety-recalls/flo-lithium-ion-battery-backup-model-920-001 or https://www.moen.com  and click on “Product Safety Recalls” for more information.

Detalles del retiro

Descripción:

This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen’s Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.

Remedio:

Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.

Incidentes/Lesiones:

There have been three reports of backup batteries that have overheated and caught fire. No injuries have been reported, but minor property damage has been reported.

Vendidos(as) en:
Lowe’s, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
Fabricante(s):
Moen Incorporated, of North Olmsted, Ohio
Distribuidor(es):
Moen Incorporated, of North Olmsted, Ohio
Note:

Recalled lithium-ion batteries should be disposed of in accordance with applicable laws, including following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

Fabricado(as) en:
China
Número del retiro:
23-178
Retiro del mercado acelerado

Nota: Puede haber declaraciones individuales de los comisionados sobre este tema. Para buscar las declaraciones (en inglés) sobre este u otros temas visite www.cpsc.gov/commissioners.

Si tiene problemas con un remedio de retiro o cree que la empresa no responde a su solicitud de remedio, complete este formulario (en inglés) y explique la situación a la CPSC.

Acerca de la CPSC

La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión asociados al uso de miles de tipos de productos del consumidor. El costo nacional de las muertes, las lesiones y el daño a la propiedad por incidentes con productos del consumidor excede $1 billón de dólares al año. Desde su creación hace más de 50 años, la CPSC trabaja en garantizar la seguridad de los productos del consumidor, lo que ha contribuido a una disminución en el índice de lesiones vinculadas a dichos productos.

La ley federal prohíbe a cualquier persona vender productos sujetos a un retiro del mercado ordenado por la comisión o a un retiro del mercado llevado a cabo en consulta con la CPSC. 

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