Nombre del producto:
Ketra D3 recessed downlights
Riesgo:

The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.

Remedio:
Reparación
Fecha del retiro:
Junio 12, 2018
Unidades:
About 3,400
Contacto para los consumidores:

Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on “Important Safety Notice” link or www.KetraRecall.com for more information.

Detalles del retiro

Description:

This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture.  Only downlights with date codes between K4816 and K1118 are included in this recall.  The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.

 
Remedio:

Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products. 

Incidentes/Lesiones:

The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported. 

Vendido en:

Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.

Importer(s):

Ketra, Inc., of Austin, Texas

Fabricación en:
China
Número del retiro:
18-175
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.