Nombre del producto:
VIVO MOUNT-PLAY5 speaker wall mounts
Riesgo:

The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders

Remedio:
Reembolso
Reemplazo
Reparación
Fecha del retiro:
Julio 16, 2019
Unidades:
About 2,400
Contacto para los consumidores:

VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at help@vivo-us.com or online at www.vivo-us.com and click on Contact Us for more information.

Detalles del retiro

Description:

This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide. 

 
Remedio:

Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund. 

Incidentes/Lesiones:

VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.

Vendido en:

Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.

Fabricado por:

Lumi Legend Corp., of China

Importer(s):

VIVO, of Goodfield, Ill.

Distributor(s):

VIVO, of Goodfield, Ill.

Fabricación en:
China
Número del retiro:
19-167
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.