Nombre del producto:
Battery packs used in laptop computers

The lithium-ion battery packs used in laptop computers can overheat, posing burn and fire hazards.

Fecha del retiro:
Junio 15, 2016
About 1,700 (in addition, 21 were sold in Canada)
Contacto para los consumidores:

Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at, click on "Support" and then "Support Alerts" for more information.

Detalles del retiro


Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.


None reported

Vendido en:


Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately


Fabricado por:

"SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary"


Sony Electronics, Inc., of San Diego, Calif.

Fabricación en:
Número del retiro: