For Amana, Goodman and York International-branded units call 800-366-0339 from 8 a.m. to 5 p.m. CT Monday through Friday. For Comfort-Aire and Century-branded units call toll-free at 877-442-4482 from 8 a.m. to 5 p.m. ET Monday through Friday. For all products, go to www.amana-ptac.com and click on Recall Info at the bottom right corner of the page for more information.
Detalles del retiro
This recall involves Amana, Century, Comfort-Aire, Goodman and York International-branded Packaged Terminal Air Conditioners and Heat Pumps (PTAC), and Amana-branded Room Air Conditioners (RAC). The units are rated 230/208 volt, 3.5 kW and are most often installed through the walls of hotels, motels, apartment buildings and commercial spaces to provide room climate control. The RAC units are installed through the walls or windows of the same types of properties. The recalled units are beige and have serial numbers ranging from 0701009633 through 0804272329. The brand name is located on the unit's front cover. The serial number is located on the label found by lifting the front cover of PTAC units or the grille of RAC units. Additionally, any PTAC and RAC units that have a beige power cord labeled with a four-digit date code in the MMYY format and ending in 06 or 07, or ranging from 0108 through 1808 are included in this recall.
Consumers should immediately stop using and unplug the air conditioning and heating units and call the number listed for your brand or go to www.amana-ptac.com to request a free replacement power cord. Non-commercial owners will receive free installation of the power cord and inspection of the PTAC control board for damages. If the control board has been damaged by the recalled power cord, non-commercial owners will also receive a free installation of a replacement control board. Commercial owners are being contacted directly and will install the power cord and inspect the control board. If the control board has been damaged by the recalled power cord, Goodman will provide a new control board for commercial owners to install. Recalled RAC units do not have a control board.
Goodman has received approximately 10 reports of PTACs catching on fire, including four involving property damage.
Goodman and heating and cooling equipment dealers nationwide from January 2007 through June 2008 for between $700 and $1,000.
Goodman Company, L.P. of Houston, Texas
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados con el uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de muertes y lesiones vinculadas a los productos del consumidor en los últimos 40 años.
Para más información:
- Visite SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Twitter @SeguridadConsum, @USCPSC y en Facebook e Instagram @USCPSC.
- Reporte productos peligrosos o lesiones por productos en www.SaferProducts.gov.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Contacto para los medios de comunicación.
Por favor comuníquese con la CPSC si desea información al:
Teléfono: (301) 504-7908
En español: (301) 504-7800