Note: Toll-free telephone hours changed.
Note: Health Canada's press release is available here.
For additional information, visit www.tassimodirect.com and click on Safety Recall at the bottom of the page to order a free replacement T Disc holder or contact the firm toll-free at (855) 843-2487 between 8 a.m. to 5 p.m. ET Monday through Friday.
Detalles del retiro
This recall involves Tassimo brewers with the Bosch brand name and Tassimo Professional brewers. The brewers use plastic T Discs that are filled with coffee or tea to brew hot drinks. "BOSCH" and "TASSIMO" are printed on the front of the brewers. "TASSIMO PROFESSIONAL" is printed on the front of the professional model. The Bosch-brand brewers were sold in black, white, anthracite, gray, silver, red, titanium and white/gray colors. The Tassimo Professional brewers were only sold in black. The following model numbers and date codes are included in this recall. The model number and date code are located on the bottom of the brewer. No other Tassimo brewer is included in this recall.
Brand | Model Numbers That Begin With: | Date Codes Beginning with FD and Within the Range of: |
---|---|---|
Bosch® | TAS100 | FD 8806 through 9109 |
TAS200 | ||
TAS451 | ||
TAS46 | ||
TAS651 | ||
Tassimo Professional | TAS6512CUL | FD 8905 through 9109 |
Consumers should immediately stop using the recalled Tassimo brewers and contact the firm to order a free replacement T Disc holder for the brewing mechanism.
There have been 140 reports of incidents with the brewers spraying hot liquid, coffee grounds or tea leaves onto consumers, including 37 reports of second-degree burn injuries. One incident involved a 10-year-old girl from Minnesota who received second-degree burns to her face and neck and had to be hospitalized.
Department, mass merchandise and home improvement stores nationwide and on various websites, including www.tassimodirect.com, from June 2008 through February 2012 for between $100 and $250. The Tassimo Professional model was sold directly to hotels and food service providers and they are being contacted directly.
La Comisión de Seguridad de Productos del Consumidor de EE.UU. (U.S. Consumer Product Safety Commission, CPSC) se encarga de proteger al público contra riesgos irrazonables de lesión o muerte asociados con el uso de miles de tipos de productos del consumidor. Muertes, lesiones y daños a la propiedad debido a incidentes con productos del consumidor le cuestan al país más de $1 billón de dólares al año. La labor de la CPSC ha contribuido a una disminución en el índice de muertes y lesiones vinculadas a los productos del consumidor en los últimos 40 años.
Para más información:
- Visite SeguridadConsumidor.gov.
- Reciba alertas electrónicas.
- Síganos en Twitter @SeguridadConsum, @USCPSC y en Facebook e Instagram @USCPSC.
- Reporte productos peligrosos o lesiones por productos en www.SaferProducts.gov.
- Llame a la línea de información al 800-638-2772 (teletipo 301-595-7054).
- Contacto para los medios de comunicación.
Por favor comuníquese con la CPSC si desea información al:
Teléfono: (301) 504-7908
En español: (301) 504-7800